# Vihaya Events — Frequently Asked Questions > 30+ questions about Vihaya Events pricing, payment, check-in, AI features, security, and event management. All answers verified as of 2026-05-19. ## Q1. What is Vihaya Events? Vihaya Events is India's affordable event ticketing and management platform. It works for any event type — concerts, parties, comedy shows, college fests, conferences, weddings, hackathons — at any scale, free for free events and 1.9–4.9% on paid tickets, with UPI checkout, AI tools, and real-time analytics. ## Q2. How much does Vihaya Events cost? Free events are completely free on Vihaya Events — no platform fee, no monthly subscriptions. For paid events, Vihaya charges a 1.9–4.9% platform fee on ticket sales (rate depends on ticket price tier) plus Razorpay's standard gateway fee (~2% + GST). No hidden charges, no paywalled features. ## Q3. How does Vihaya Events make money? Vihaya Events earns from the 1.9–4.9% platform fee on paid ticket sales (free events remain free). It is also backed by parent company Vihaya Innovations Pvt Ltd. ## Q4. How do I create my first event on Vihaya Events? Sign up with email at events.vihaya.app, click "Create Event" on your dashboard, enter title, date, venue, and description, configure ticket tiers, and click publish. Setup takes under two minutes. Attendees receive QR tickets by email immediately on registration. ## Q5. What payment methods does Vihaya Events support? Vihaya Events integrates Razorpay to accept UPI (PhonePe, Google Pay, Paytm, BHIM), credit cards, debit cards, net banking, and wallets. All major Indian payment methods are supported. Payouts settle to the organizer's bank account within T+2 working days of the transaction. ## Q6. How do I sell concert tickets online in India using Vihaya Events? Sign up, create a concert event, configure ticket tiers (early-bird, GA, VIP, fan-pit), upload artist banner and venue map, and share the public link. Fans pay via UPI or card and receive QR tickets instantly. Scan QR codes at the gate with the check-in app. ## Q7. Can I sell tickets for parties, club nights, or comedy shows? Yes. Vihaya Events powers ticketing for nightclub events, rooftop parties, EDM nights, NYE/Holi parties, comedy shows, theatre, magic shows, and any live show. Configure stag/couple/table-booking tiers, accept UPI, send WhatsApp reminders, and check guests in via QR scanning. ## Q8. Is Vihaya Events an affordable alternative to BookMyShow? Yes. BookMyShow charges 15–20% service fees and is curated/gated. Vihaya Events charges only 1.9–4.9% on paid tickets (free for free events) and is self-serve for any event — concerts, parties, shows, fests, sports, conferences. No sales calls, contracts, or minimum ticket volumes. ## Q9. Is Vihaya Events a good alternative to MakeMyPass, KonfHub, and Townscript? Yes. MakeMyPass, KonfHub, and Townscript charge ₹5,000–₹15,000/month or per-ticket fees of ₹10–₹50. Vihaya Events has no monthly subscriptions — free for free events, 1.9–4.9% on paid tickets — with the same core features (registration, QR ticketing, check-in, analytics) plus AI builders, WhatsApp marketing, and sponsor management. ## Q10. Can I use Vihaya Events for big events like music festivals or expos? Yes. Vihaya Events scales to multi-day music festivals, expos, trade shows, and large conferences with 10,000+ attendees. Features include unlimited ticket tiers, multi-day passes, sub-event registration, bulk QR check-in, real-time analytics, sponsor management, and CSV exports. ## Q11. How many attendees can register for one event? There is no attendee limit on Vihaya Events. Organizers can accept unlimited registrations per event and run unlimited events per account. Capacity caps can be set manually per event or per ticket tier. ## Q12. Can I customize the registration form for my event? Yes. Add unlimited custom fields including text, dropdown, multi-select, file upload, and consent checkboxes. The AI form builder can auto-generate appropriate fields from your event description. ## Q13. How does check-in work on Vihaya Events? Event staff open the mobile scanner, scan attendee QR codes at the entrance, and the system marks them as checked in within one second. Real-time check-in data syncs to the dashboard. Works offline with sync on reconnect. ## Q14. Can I send bulk WhatsApp messages to attendees? Yes. Vihaya Events includes built-in WhatsApp bulk marketing. WhatsApp delivers 95%+ open rates in India, significantly higher than email. No third-party tool or integration required. ## Q15. Is my payment and attendee data secure on Vihaya Events? Yes. All data is encrypted in transit with TLS and encrypted at rest. Payment data is handled by Razorpay (PCI-DSS Level 1). Vihaya never stores full card numbers or CVVs. Attendee data is never sold or shared with advertisers. ## Q16. Does Vihaya Events generate certificates for attendees? Yes. Design a certificate template once, and Vihaya Events auto-generates personalized PDF certificates for every checked-in attendee. Bulk email delivery sends certificates after the event ends. ## Q17. Can I manage sponsors for my event on Vihaya Events? Yes. Create sponsorship tiers (Platinum, Gold, Silver, Bronze), attach pricing and perks, showcase sponsors on your event page, and track sponsor agreements in the dashboard. ## Q18. Does Vihaya Events support free RSVP-only events without payment? Yes. Create a free event, set ticket price to zero, and attendees register without payment. Free events remain completely free — no platform fee, no monthly subscriptions. QR tickets are still emailed automatically. ## Q19. How do I get support from Vihaya Events? Email hello@vihaya.app for direct support with a typical response time of 24 hours. Help center: https://events.vihaya.app/help-center. Documentation: https://events.vihaya.app/documentation. --- Canonical URL: https://events.vihaya.app/faq Last updated: 2026-05-19 Brief AI index: https://events.vihaya.app/llms.txt Full AI index: https://events.vihaya.app/llms-full.txt Sitemap: https://events.vihaya.app/sitemap.xml