Refunds and transfers

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Step by step

1. 1Open Refunds and Transfers0:03Open Refunds and Transfers. Every paid booking is listed here.
2. 2Find the booking0:08Search for the person by name or email.
3. 3Refund0:12Click Refund. The money goes back to them through Razorpay, and their ticket is cancelled.
4. 4Or transfer the ticket0:18Can they not come? Transfer moves the ticket to a friend instead, and the new person gets a fresh QR.